Do you have a catalog?
Because we are constantly adding products and our inventory is always
changing, a printed catalog would quickly be out of date. For this
reason, we do not offer a printed catalog.
What happens if an item is out of stock?
If we are out of stock on an item you order, we will send your order
without the item. We will send you an email telling you the item is on
backorder and the expected delivery date. At that time you can tell us
to cancel the back ordered item or deliver it when it arrives. Usually
we will not be delayed more than 2 weeks on any item.
We try to keep the website up to date, but if you need to know if we
have something in stock before ordering, please email us first firstname.lastname@example.org.
Can I pay by check?
Yes we accept checks and money orders in $US funds only. Mail check
along with ordering information to:
5952 Madison Drive
The Colony, TX 75056
Is Discount Delica wholesale or retail?
We are retail only.
Do you ship International? If so, which countries?
Yes, we ship to all International locations.
I don't like using my credit card over the Internet
Our website uses the highest standards of encryption software for
internet security. If you still do not wish to place your order through
our secure site, please email your order to us with a list of item
numbers, description, quantity desired and prices. We recommend that
you do not send your credit card number through regular email, as it is
not encrypted. In your email, please let us know how you would like us
to obtain your payment information. You may fax your credit card
information to 972-625-4240. Our fax line is secure.
Is there sales tax?
Customers in Texas will be charged 8.25% sales tax.
An item I ordered previously is no longer on your web site, why?
The item has most likely been discontinued. This is usually due to
availability or quality issues.
Do you offered pre-packaged kits?
At this time, we do not offer any kits.
Will I get a tracking number?
To keep our shipping cost as low as possible and pass the savings on to
you, we have selected the most economic method of shipping which is the
US Post office First Class and Priority mail. These options do not
provide a tracking number. If you order has not arrived within 30 days,
please contact us at email@example.com.
How do I request a sample?
We do not offer samples. However we do offer a 45 day money back
guarantee if you are not 100% happy.