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Shipping Information
This page is about shipping information.

Have questions about packaging, returns, or back orders? Click here.

Secure on-line ordering and confirmation via e-mail

If you do not receive an email confirmation upon completion of you order, please contact us immediately either by email customerservice@discountdelicas.com

Check or money order

We do accept checks and money orders in $US only.  To order by check or money order, print out your receipt and mail with payment, (including shipping charges) to:

    Discount Delicas
    5952 Madison Drive
    The Colony, TX  75056

Please note that your items will be shipped once your check has cleared our bank.

Method of shipment US orders

US orders are shipped based on weight.  Orders 13 ounces or less are shipped First Class.  All orders over 13 ounces, or orders that include spools of thread and/or plastic tubes are shipped Priority Mail.

International Orders

Depending on the items ordered, International orders are shipped either Airmail or Priority mail.

Your country may charge customs fees for your order.   Customs fees and taxes will vary and we recommend that you contact your local Customs office should you have any questions or concerns about these fees.  All packages shipped from Discount Delicas will include a declaration form indicating the the contents as "craft supplies" with full value for the order listed.

Customs inspections have been known to cause delays in shipping times. If you have not received your order in 30 days, please contact us.

Will I get a tracking number?

To keep our shipping cost as low as possible and pass the savings on to you,  we have selected the most economic method of shipping which is the US Post office First Class, Priority, or Air mail.  These options do not provide a tracking number.  If you order has not arrived within 30 days, please contact us at customerservice@discountdelicas.com.

What should I do if my package is damaged?

Please contact us immediately at customerservice@discountdelicas.com if your package was damaged during shipment.



 

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